Welcome to www.bellalilac.com. Before shopping, please read our Terms and Conditions carefully. These terms help protect your rights and ours.
Payment Policy
Bella Lilac Pakistan accepts multiple payment options for customer ease.
You can pay with Cash on Delivery (COD), bank transfers, JazzCash, or EasyPaisa.
Your order will be confirmed once the payment is received through any selected method.
Please double-check the amount and details before sending.
All payment details are kept safe and never shared.
Local and International Orders
We deliver all over Pakistan through trusted courier services.
International shipping is available for selected countries. Charges and delivery times may vary.
Make sure your address and contact number are correct for quick delivery.
Delays may happen due to customs or courier issues. We will inform you in such cases.
Products and Services for Personal Use
All our Bella Lilac products are for personal care only.
Reselling or repacking without written permission is not allowed.
Customers must use products as guided on the label.
We are not responsible for damage caused by wrong usage or mixing with other items.
Accuracy of Information
We try our best to give correct details on our website.
Sometimes prices, ingredients, or packaging may change without notice.
If a product shows the wrong price due to a technical error, we will contact you before shipping.
Please always check product details before confirming the order.
Bella Lilac Intellectual Property
All content on the Bella Lilac website—such as logos, pictures, and text—belongs to us.
You cannot copy, use, or change anything without our written permission.
Using our name or content without permission may lead to legal action.
We protect our rights under local and international copyright laws.
Limited Use of Website
You can visit and shop from our website for personal, non-commercial use only.
No one is allowed to collect data or use bots on our website.
Harming the site or trying to steal customer information is illegal.
Legal steps will be taken against any person found guilty of misuse.
Your Responsibilities as a Customer
Always give true and updated information when placing an order.
Avoid placing fake orders, as it wastes time and money for everyone.
Return or exchange requests must follow our return policy rules.
Please treat our customer support team with respect during communication.
What Use Is Allowed
You may browse our site, shop, and use our services respectfully.
Do not post harmful or offensive content anywhere on the site.
Avoid actions that may slow down or damage the website.
Customers found breaking the rules may be blocked or reported.
Your Trust, Our Priority
We created these terms to offer a safe and fair shopping experience to every customer of Bella Lilac Pakistan.
By using our website, you agree to follow all the rules mentioned above.
For questions or help, you can reach out to our team anytime.
Cancellation & Suspension of Account
We care about customer safety and honesty while using Bella Lilac Pakistan.
We may cancel or suspend your account if any unusual or harmful activity is found.
Sometimes, account details may be changed or edited by us for safety or technical reasons.
We may take these steps without giving a reason or prior notice.
You can also cancel your account anytime by logging into your account dashboard.
Disclosing Personal Information
We protect your privacy, but sometimes we need to share information for legal or safety reasons.
We may share your data with our trusted team, suppliers, and advisors when needed.
If required, we may share information with companies in our business group for service-related purposes.
Your details might also be shared:
If the law asks us to share it.
During any legal cases.
To protect our business and prevent fraud.
If we plan to sell our company or assets.
With people or courts that have legal authority.
We do not share your information with others unless it is necessary and mentioned in this policy.
International Data Transfers
Sometimes, when you share your personal information on our website, it may be seen by people around the world.
We cannot fully stop others from using or misusing that data on the internet.
By using our website, you agree that your personal information may be transferred internationally when needed.
We only keep your information as long as needed to provide services or fulfill legal requirements.
Once the purpose is complete, we delete or remove the data safely from our system.
Security of Your Personal Information
We care about keeping your personal information safe and protected.
Strong safety steps are taken to stop misuse, loss, or changes in your data.
All information you share with Bella Lilac Pakistan is stored on secure, password-protected servers.
Online payments made through our website are secured with trusted encryption technology.
While we work hard to protect your data, internet sharing is never 100% safe.
You are also responsible for keeping your Bella Lilac account password private.
We never ask for your password in messages. Please only enter it while logging in on our official website.
Third-Party Website Links
Sometimes, our website may show links to other websites for your ease and information.
These links are only for help. Bella Lilac Pakistan does not control or own these websites.
We are not responsible for what is shown, written, or sold on those websites.
Clicking on third-party links is your choice and your own risk.
Before using any other website, always read its privacy policy and terms.
We do not guarantee anything about products, services, or content shown on those websites.
Please be careful while visiting any other website linked from Bella Lilac.
Breaches of Terms & Conditions
If you break any rules listed on this page, Bella Lilac Pakistan may take serious action.
We may send you a warning or stop your access to our website for a time.
In some cases, your account may be permanently deleted without notice.
We may also block your device or IP address from using our website again.
Legal action may be taken if the situation requires it.
You are not allowed to make another account to bypass any suspension or block.
Changes to These Terms
We may update these terms anytime, without giving prior notice.
New terms will apply from the day they are added to the website.
Please check this page often to stay updated with any changes.
Severability Clause
If a rule in these terms is found illegal or not valid by any court, the rest of the terms will stay in effect.
That part will be considered removed, but the other parts will still apply.
Special Offers, Events & Features
Bella Lilac may offer special contests, deals, or events at times.
These offers may have different rules or terms from the regular website terms.
You will be informed of any special rules if you join these offers.
Using these features means you agree to follow their rules too.
User Content & Reviews
We may remove or edit any reviews or content you post on our website.
Bella Lilac Pakistan reserves the right to reject or delete anything that breaks our policies.
If your post is harmful, incorrect, or against the rules, we may remove it without notice.
We may also refuse service to users who break the rules or harm others.
Information about health, nutrition, and fitness
All health-related details shared on the Bella Lilac Pakistan website are for information only.
Our Bella Lilac products, or any advice shared, are not a replacement for a doctor’s guidance.
You should always consult your doctor or health expert before using any product.
Do not ignore medical advice because of anything you see or read on our website.
This includes text, pictures, videos, graphics, or any other health-based content.
We do not claim to diagnose, treat, or cure any illness through our Bella Lilac products.
All information is general and may not apply to your health.
The information is not checked or approved by any health authority.
Your safety matters, so ask a professional if you have any medical concerns.
Reading or watching content on our website does not make us your doctor or health adviser.
Using our content does not create any kind of doctor-patient or therapist relationship.
We do not take responsibility if someone avoids or delays proper medical help due to our content.
Please visit a hospital or clinic if you are facing a serious health issue.
Liability Limitations, Warranties & Representations
Bella Lilac does not promise that everything on this website will always be perfect or correct.
We do not give guarantees about product performance, fit, or safety for personal use.
You should use our Bella Lilac products after reading the full details and ingredients carefully.
Every person’s skin and health are different, so results may not be the same for everyone.
Please get medical advice before using any product if you have skin allergies or health issues.
We are not responsible for any delay, wrong data, or website downtime.
You may face slow access, loading issues, or link errors due to technical reasons.
Bella Lilac Pakistan is not liable for virus attacks or system problems that happen during browsing.
We are also not responsible for issues caused by other websites linked through our site.
You use third-party links at your own risk.
Some ingredients in our Bella Lilac products may react differently on sensitive skin.
It is your responsibility to read product labels and consult a doctor if needed.
We will not be responsible for any allergic reaction or skin condition caused by misuse.
Even though we do our best, we cannot guarantee that our products will suit every skin type.
Always follow the instructions printed on the packaging before using our items.
We are not liable for indirect losses like missed profits, business loss, or financial damage.
If a product or service causes an issue, our total liability will not be more than Rs. 2000 PKR.
You must raise any complaint or legal claim within 7 days of the problem.
If you wait longer, we will not be responsible for that issue.
Bella Lilac is a registered business with limited liability.
You cannot file legal claims against our workers or team members personally.
If there is a legal issue, it must be handled through the company only, not individuals.
This helps protect our team and ensures fair legal handling of complaints.
Indemnification
By using the Bella Lilac website, you agree to follow all rules and act responsibly.
If your actions cause any legal trouble or damage to Bella Lilac, you will take full responsibility.
You agree to protect Bella Lilac from any claims, losses, or costs, including lawyer fees.
This includes problems caused by the wrong use of our website or if you break our terms.
We are not responsible if your actions harm other users or our system.
If you use tools like bots, scrapers, or any software to harm our website, you will be held responsible.
Unwanted traffic, data collection, or heavy server load will lead to serious action.
We will recover all costs from you, including any technical or legal fees.
Please use our platform in a safe, fair, and respectful way.
Bella Lilac (Pvt) Ltd is not responsible for special, direct, or indirect losses due to product misuse.
We will also not be responsible for damage caused by negligence or the use of our services or products.
Using our products without proper care or ignoring skin concerns is your own risk.
Always consult a doctor if needed before applying beauty or skincare products.
Use the Bella Lilac website and products wisely to avoid any legal or health risks.
User Generated Terms & Conditions
BellaLilac may contact customers to share their reviews, photos, or videos of our products.
By sharing your content with us, you allow Bella Lilac to use it on our website and social media pages.
We may use your name, photo, and content on platforms like Instagram, Facebook, and Twitter.
Small edits, such as cropping or enhancing, may be done, but we will never treat you in a bad or disrespectful way.
If you ask us to remove your content, we will remove it from our pages.
Once content is shared online, others can also share or save it.
People can take screenshots, post them elsewhere, or share their images with others.
If you're not okay with this, please do not allow us to use your content.
We respect your privacy, and your choice will be honored.
Always feel free to tell us if you change your mind about sharing your content.
Bella Lilac has the right to post or remove user content at any time.
We may remove content that goes against our brand rules or is inappropriate.
If your shared content breaks any of our terms, we may refuse to post it.
We also have the right to stop services without notice if the rules are broken.
Respectful and kind content is always welcome in our Bella Lilac community.
Consent to Receive Notices Electronically & General Terms
By using the Bella Lilac website, you agree that we can send you important updates, notices, and information by email or by posting them on our website.
These messages may include:
Policy updates
Terms & Conditions changes
Order-related details
Legal notices
This electronic communication will be treated the same as written communication sent by post.
If you no longer wish to receive messages from us electronically, you can:
Email us your request at sales@bellalilac.com
Stop using the Bella Lilac website and services.
General Terms
These Terms & Conditions are the full agreement between you and Bella Lilac about using our website. They replace all earlier agreements or discussions.
We may update or change these Terms at any time. If we do, the updated version will be posted on the website. Changes take effect immediately once posted.
By continuing to use the website, you agree to follow the updated Terms.
We can also stop providing access to any part of the site at any time without notice.
This agreement does not create any kind of partnership, agency, or joint business between you and Bella Lilac.
If any part of these Terms becomes legally invalid, the rest of the Terms will still apply. The invalid part will be changed as needed to reflect our original intentions.
You can ask us at any time not to use your information for marketing.
Cookies & Website Use
If you block cookies in your browser, you may not be able to use all features of the Bella Lilac website. Cookies help improve your shopping experience and personalize your journey on our platform.
Blocking cookies may limit functionality such as:
Saving items in your cart
Viewing personalized recommendations
Logging into your account smoothly
Disputes & Legal Jurisdiction
These Terms & Conditions follow the laws of Pakistan.
If any disagreement arises, it will be handled only by the courts located in Lahore, Pakistan.
Disclaimer
Website Disclaimer
The information shared on the Bella Lilac website is meant for general awareness and informational purposes only. While we make every effort to keep all details up to date and accurate, we do not make any guarantees — express or implied — about the completeness, accuracy, reliability, or suitability of the website content, services, product descriptions, or images for any purpose.
Any decisions or actions you take based on the information on our website are strictly at your own risk. Bella Lilac will not be held liable for any direct, indirect, or consequential losses, including loss of data or income, arising from your use of this website.
You may come across links to third-party websites through our platform. These are provided for convenience only. Bella Lilac does not control or endorse the content, availability, or views expressed on those external sites. We cannot guarantee the reliability or security of any third-party links.
We work hard to ensure our website stays functional and accessible. However, Bella Lilac cannot be held responsible if the site becomes temporarily unavailable due to factors beyond our control (such as technical issues or hosting errors).
Copyright Notice
All content on this website, including text, design, logos, images, and product descriptions, is the intellectual property of Bella Lilac (Pvt) Ltd. and is protected under copyright laws.
You may:
Print or download content for personal, non-commercial use only.
Share limited content with others for their personal use only if you credit Bella Lilac as the source.
You may not:
Reproduce, distribute, or commercially use any part of this website’s content without written permission from Bella Lilac.
Host or transmit our content on any other platform or digital system.
Product Disclaimer
The information provided about our skincare and beauty products is intended to help you understand our offerings better. However, Bella Lilac is not liable for any harm, loss, or injury resulting from:
Misuse of a product
Allergic reactions due to ingredients
Individual sensitivities or pre-existing conditions
All products are used at your own risk. We strongly recommend reading the ingredient list and usage instructions before using any item. If you have a skin condition, allergy, or medical concern, consult with a healthcare professional before use.
Bella Lilac reserves the right to update, remove, or change any part of the website (including product descriptions and information) without prior notice. We do not guarantee that our website will be free of viruses, bugs, or harmful software.
Natural Product Disclaimer
Bella Lilac products are made with natural and organic ingredients, and we do our best to ensure they are safe and effective. However, as with any natural product, results may vary from person to person.
We make no medical or performance guarantees and disclaim all implied warranties, including but not limited to:
Suitability for a particular purpose.
Product performance.
Non-infringement of third-party rights.
By using our products, you acknowledge that Bella Lilac will not be held responsible for any outcome that results from their use.